Service terms and scope

Service scope

The MVP organizes entered case fields, cost lines, document text, missing-evidence signals, review signals, and a draft clarification letter. The output is a review packet for document follow-up.

No legal representation

Nebenkosten does not act as your lawyer, agent, or representative. It does not file objections, submit claims, negotiate with the counterparty, or appear before an authority.

No final payment instruction

The service must not tell you to pay, refuse payment, withhold rent, or take a final legal position. Payment-default risk remains a separate issue that may require qualified advice.

No outcome prediction

Large increases, missing allocation keys, repair wording, or missing invoices are review signals. They are not proof that a statement is invalid and do not predict a court, conciliation authority, landlord, or property manager outcome.

Your responsibility

You are responsible for checking the packet against the original contract, statement, invoices, correspondence, deadlines, and local advice channels before taking action.

Source freshness

The service uses a local legal knowledge snapshot with freshness gates. If the snapshot is stale, the output must not be treated as a high-confidence customer assessment until official sources are refreshed.

AI-assisted review

AI harness output, when enabled, is supplementary only. It must not override deterministic totals, source freshness gates, payment guardrails, or the review packet boundaries.

Deutsch

Nebenkosten erstellt ein strukturiertes Pruefdossier fuer Nebenkostenabrechnungen. Es ist keine Rechtsvertretung, keine endgueltige Zahlungsanweisung und keine Vorhersage eines Behoerden- oder Gerichtsausgangs.

Pruefsignale wie starke Erhoehungen, fehlende Verteilschluessel, Reparaturhinweise oder fehlende Belege muessen mit Vertrag, Abrechnung, Belegen, Fristen und geeigneter Beratung abgeglichen werden, bevor gehandelt wird.